Important Information for Property Owners, Landlords & Tenants
Please review the following information before completing the transfer request form below:
Quarterly Billing Policy
Water bills issued as a result of a transfer of responsibility are not prorated. In accordance with the District’s Rules and Regulations, transfer bills are issued as a full quarterly bill.
- Accounts with usage below the quarterly minimum will be billed the minimum quarterly charge.
- Accounts with usage above the minimum will be billed according to the current rate schedule.
Property Owners & Landlords
Under Maine law, water charges are associated with the property receiving service. Title 35-A, §6414-A requires payment for water service used with respect to the real estate, and Title 35-A, §6111-A allows a water utility to place a lien on the property for unpaid charges.
Property owners are ultimately responsible for unpaid water charges associated with their property. To reduce the risk of unpaid tenant balances, landlords may wish to keep the water account in the property owner’s name and include water service in the rental agreement.
Transferring Water Service Liability
When responsibility for a water account changes, the outgoing customer must contact the Kittery Water District before vacating the property to:
- Request a final meter reading
- Provide the transfer or move-out date
- Request removal from the account
- Provide a forwarding address for the final bill
The District will read the meter on the requested date and prepare a final bill. The outgoing customer remains responsible for the account until the District receives notice of the transfer. If advance notice is not provided, responsibility continues through the date the District is notified.
The incoming customer must contact the District to confirm occupancy, accept responsibility for the water account, and provide billing information.
If the incoming customer does not establish an account, a three-day disconnection notice may be delivered to the property. If the District is not contacted by the disconnection date, water service may be disconnected, and the applicable reconnection fee must be paid before service is restored.
For property sales, a real estate agent may contact the District on behalf of the outgoing or incoming customer, subject to any required authorization.
If a tenant vacates without paying the account in full, the property owner remains ultimately responsible, and the unpaid balance may be subject to the District’s lien procedures.
Request a Final Reading or Service Transfer
Complete the form below to request a final meter reading, report a change in occupancy, or transfer responsibility for water service.
Moving Notification
If you are going to be moving and need to request a final reading please fill in the following information.
