Kittery Water District

Kittery Water District – Terms and Conditions

Water Conservation Tips

Simple ways to conserve water at home and outdoors throughout the year.

Water Use Restrictions

Learn about the District’s four conservation levels, watering restrictions, and when they may be implemented.

Frequently Asked Questions

Does watering a vegetable garden falls under these restrictions?

Vegetable gardens may still be watered on the two designated watering days listed in the notice. On the other days, we ask that gardens be hand watered as needed rather than using a sprinkler for an extended period of time.

We understand that vegetable gardens need adequate water in order to grow and produce, and we do not want the restrictions to cause issues with maintaining your garden. We simply ask that you please be conservative with your water use when watering on the off days.

When hand watering, as a suggested garden practice, we recommend watering directly at the base of the plants during the evening or early morning hours. This allows the water to reach the roots where it is needed while minimizing unnecessary water use.

Do private well owners need to restrict their water use?

No. Kittery Water District’s water use restrictions apply to customers of the District and do not regulate the use of privately owned wells.

However, private well owners are encouraged to be mindful of their water use during prolonged dry conditions. Private wells rely on groundwater, which is replenished as rain and snowmelt infiltrate through the ground and recharge the groundwater supply. This recharge does not necessarily occur immediately following a rainfall event, and groundwater levels can continue to be affected by extended periods of below-average precipitation.

Given the limited precipitation and snowpack experienced in our area, private well owners may also want to consider conserving water and avoiding unnecessary or prolonged water use. Maine Emergency Management Agency specifically recommends that private well owners conserve water during drought conditions and spread water use throughout the day to allow time for groundwater recharge.

What is the difference between the District’s water supply and private well water?

Kittery Water District’s water supply comes from surface water sources, while private wells draw from groundwater. Although they are different water sources, both ultimately depend on precipitation for replenishment.

The District’s ponds rely on rainfall and watershed runoff for recharge, while groundwater is replenished more gradually as rain and snowmelt infiltrate and move through the soil and underlying rock.

While individual system demands can contribute to water use, the current restrictions are the result of broader water supply conditions. The District’s surface water sources rely on precipitation to recharge, and prolonged below-average rainfall combined with increased seasonal demand has resulted in declining water supply levels.

Is drip irrigation limited to the two designated watering days?

No. Drip irrigation is exempt from the twice-per-week landscape watering restriction. Drip irrigation delivers water directly to the root area and minimizes water loss from evaporation, runoff, and overspray.

Customers using drip irrigation are asked to continue being mindful of their overall water use and to operate their systems only as needed during the current conservation conditions.

Where Does Your Water Come From?

Have you ever wondered where your water comes from, how it is processed or how it gets from where it starts out to your faucet?  We have produced a short video to answer those questions and more. 

Water Meter Upgrade Program

 Final Months of the Water Meter Replacement Program

The Kittery Water District is now in the final months of our system-wide water meter replacement program. If your water meter has not yet been replaced, please make sure you contact VEPO to schedule your appointment as soon as possible.

Appointments can be scheduled online using the link below. You will need your account number, which can be found on the mailing you received or by calling the Kittery Water District office at (207) 439-1128.

Schedule Your Meter Replacement Appointment

The Kittery Water District began this system-wide meter upgrade in July 2025 as part of our continuing efforts to modernize and standardize the District’s utility-owned metering infrastructure and replace aging meter equipment throughout the system.

The upgraded meters help ensure meter accuracy, provide more reliable water usage data, assist with leak detection and water loss monitoring, reduce the need for estimated billing, and improve customer service and the District’s long-term operational efficiency.

VEPO Metering is the District’s contracted installer for the meter replacement program, and there is no cost to customers for the standard meter replacement.

If you have already had your meter replaced, no further action is needed. If you have not, we appreciate your help in scheduling your appointment promptly as we work to complete the remaining meter replacements.

For questions about the meter upgrade program, please call us at (207) 439-1128 or email info@kitterywater.org.

Additional information regarding the meter replacement program can be found below:

 

Our Mission

To supply clean, safe, and healthy water for our residential, commercial, and governmental customers and for fire protection. We do this using best practices of water system construction and maintenance, water treatment, and watershed management.

Our Values

We have been entrusted with some extremely valuable responsibilities, assets, and resources which demand our utmost attention and care:

·      The health, safety, and welfare of our customers.

·      Our people, their livelihood, work environment, professional development, and safety.

·      Our physical plant. Dams, treatment plant, water mains, pumping stations, standpipes, and fire hydrants.

·      Our natural resources. Water and watershed.

The Kittery Water District is committed to caring for all these with diligence, ingenuity, collaboration, respect, transparency, and economy.

Our Vision

To continue to accomplish our mission and embody our values by employing ever evolving best practices and technology.