Disconnection of your water service can be easily avoided by contacting us to make payment arrangements in advance of your service being disconnected.
You will receive a Disconnect Notice for Water Service if your water bill is past due and your service is scheduled for disconnection.
Fees for Disconnection
|Fee Description||Fee Payment Time||Fee Amount|
|Collection Trip Fee *||–||$34.00|
|Reconnection Fee **||During normal business hours||$54.00|
|Reconnection Fee **||After hours||$140.00|
* Customer makes a payment or a payment plan is approved during a KWD representative’s visit to the site to carry out a disconnection
** After payment is received or a payment plan is approved)
For more information on disconnection please read our Terms & Conditions